Meaning
Perception of fairness in the methods and procedures used by an authority to make decisions and allocate resources influences the cooperation of those affected. Procedural justice focuses on the transparency and the consistency of the rules rather than the final result of a conflict or a promotion. Fair procedures are fundamental to the health of internal governance and the management of teams.
When people feel the process was handled correctly, they are more likely to accept a decision that is not in their favor.
Structural Neutrality
Application of rules without bias ensures that every individual is treated according to the same standard regardless of their rank or relationship with the leadership. In an environment where procedural justice is a priority, the criteria for success or discipline are clearly stated and followed. The adherence to protocols prevents the perception of favoritism which can destroy the cohesion of a founding team.
A neutral process provides a stable framework for resolving the inevitable tensions of a growing business.
Participant Voice
Opportunity for individuals to express their views and present their case before a final decision is made reinforces the sense of respect within the group. Procedural justice requires that the decision makers listen to the concerns of those who will be impacted by a change in policy or a shift in strategy. This requirement does not force every decision to be a consensus, as the priority is the good faith gathering and consideration of input.
When a founder takes the time to explain the reasoning behind a hard choice, they are practicing this principle. The transparency allowed by this model helps the team to feel that they are part of the process even when they do not have the final vote.
Institutional Trust
Long term stability of an organization relies on the belief that the systems in place are designed to produce fair outcomes. High levels of procedural justice lead to greater commitment and a willingness to go beyond the minimum requirements of a job. The consistent application of rules reduces the likelihood of legal challenges and internal sabotage.
This trust is the capital that founders use to lead through periods of uncertainty.